Ever since my last post about repairing a Kodak RVG 6100 sensor for a customer we have been getting at least one phone call a day from doctors around the WORLD looking to have their sensors repaired. There are of course some sensors that we are unable to repair but more often than not we can fix nearly any issue with any sensor on the market. We also have the means to test the sensors we repair with a tube head and imaging software.
It doesn’t really surprise me that most, if not all, sensor companies do not repair sensors for their customers. Repairing sensors is a time consuming and tedious process most of the time. Sensors have intricate circuit boards, custom connectors like the Swedish made Scher connector that the old Dexis PCMCIA sensors use, and very small gauge wires within them making it difficult to replace wires or fix solder points.
Every sensor that we receive gets at minimum 4 hours of man hours into each repair. Sometimes it takes even longer because finding the fault in a sensor can be very difficult at times. Generally our process for a sensor is:
- Dr ships sensor to us at his expense
- We receive sensor and troubleshoot, finding the fault
- We send Dr and estimate for repair via email or fax
- Dr approves repair estimate
- Repair is complete
- Sensor is tested
- Payment is accepted
- Sensor is shipped back to Dr
This process works very well and allows the Dr to get an idea for the cost of repairs before paying any money. Although repairing sensors is time consuming, the cost of repair is fractional compared to purchasing a replacement sensor and our turn around time is usually only a few days.
Since my original post, We Fix Out Of Warranty Sensors, we have repaired nearly 40 sensors for doctors in the USA, Canada, Australia, and Germany. Out of the 40 sensors 37 of them have been fully repairable and are back in use at the doctors practice.
If you have a broken Schick, Dexis, Suni, MyRay, Eva, Camsight, or any other sensor than give us a call @ 800-821-8962, drop us an email @ email@example.com, or leave a comment below. We can help you get your sensor back in use!
Or fill out the submission form at this link and follow the shipping instructions.